Kisi Time Privacy Policy — Your Information Is Safe With Us

1 Introduction

Welcome to Kisi Time. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information when you use the Kisi Time platform.

Kisi Time believes your privacy is a fundamental right. By using our platform, you confirm that you have read and accepted this Privacy Policy. We are committed to handling your information responsibly at all times.

This Policy applies to all services available on the https://kisitime.net website and the Kisi Time mobile application.

2 What Information We Collect

Kisi Time may collect information from you in several ways. Details are outlined below:

Directly Provided Information

When you create an account, use our services, or contact us, the following information may be collected:

• Full name, date of birth, and gender
• Email Address & Mobile Number
• Residential Address
• National ID or Passport Number (for KYC verification)
• Payment method details (bKash, Nagad, Rocket number)

Automatically Collected Information

The following information may be collected automatically while using the platform:

3 How Information Is Used

Kisi Time uses your information for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions.
• Customer Support: To resolve your questions and complaints.
• Ensuring Security: To prevent fraud, money laundering, and other illegal activities.
• Service Improvement: To analyze data and improve the platform experience.
• Legal Obligations: To meet regulatory requirements.
• Promotional Communications: To send you offers and updates only with your consent.

4 Data Sharing & Disclosure

Kisi Time does not sell your personal information to third parties. However, your data may be shared in the following limited circumstances:

Service Provider Partners

Limited data may be shared with trusted partners for activities such as payment processing, IT infrastructure, and customer support. These partners are contractually bound to uphold Kisi Time's privacy standards.

Legal Obligations

We may be required to disclose information in response to a court order, government directive, or lawful request from law enforcement. In such cases, we provide only the minimum information necessary.

Business Transfer

If there are any changes to Kisi Time's business structure — such as a merger or acquisition — your information may be transferred to the new entity. You will be notified in advance in such cases.

5 Cookie Policy

Kisi Time uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

6 Data Protection Measures

Kisi Time employs industry-leading security measures to protect your data:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An option to add an extra layer of security to your account.
• Firewall Protection: Advanced firewalls are in place to block unauthorized access.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Staff Training: All staff receive regular training on data protection.
• Data Minimization: Only the information that is strictly necessary is collected and stored.

7 Your Rights

As a Kisi Time user, you have the following rights over your personal information:

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

8 Data Retention Period

Kisi Time retains your information only for as long as necessary. Our core data retention principles are:

• Active account data is retained until the account is closed.
• Financial transaction records may be retained for up to 7 years in accordance with legal requirements.
• Personal information is deleted as soon as possible after an account is closed.
• Cookie and session data are automatically deleted once their set expiry period ends.

9 Children's Privacy

Kisi Time strictly refrains from providing services to anyone under the age of 18. Our platform never intentionally collects information from minors.

If we become aware that a minor has created an account or provided personal information, that information will be deleted immediately and the account will be closed.

If a minor has registered by mistake, parents or guardians are encouraged to contact us — we will act promptly.

10 Privacy Policy Updates

Kisi Time may update this Privacy Policy from time to time. When significant changes are made, we will:

• We will update the effective date on this page.
• We will notify you via email or an in-platform notification.
• For significant changes, separate consent may be requested.

Continued use of Kisi Time after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.