Kisi Time Terms and Conditions — Know Before You Play

1 General Introduction

Welcome to Kisi Time. These Terms and Conditions ("Terms") govern your use of the Kisi Time platform. By registering or using our services, you confirm that you have read, understood, and agreed to these Terms.

Kisi Time is an online gaming and entertainment platform built for users in Bangladesh. These terms have been published in Bengali so all users can understand them with ease.

By using Kisi Time's services, you confirm that you are legally capable of entering into a binding agreement and that you agree to abide by these Terms.

2 Account Registration & Eligibility

The following conditions must be met to register an account and play on Kisi Time:

• Users must be at least 18 years of age. Registration by minors is strictly prohibited.
• Each person may register only one account. Multiple accounts sharing the same name, address, device, or payment method are not permitted.
• All information provided at registration must be truthful, accurate, and up to date.
• Keeping your account password confidential is your responsibility. You must not allow anyone else to access or use your account.
• Kisi Time reserves the right to verify any account at any time. You may be asked to provide a copy of your national ID or passport as part of the verification process.

3 Deposit & Withdrawal Policy

The following rules apply to all financial transactions on Kisi Time:

• Deposits must be made using a payment method registered in the account holder's own name. Transactions via bKash, Nagad, and Rocket are supported.
• Withdrawal requests are typically processed within 1–3 business days.
• Account verification (KYC) must be completed before any withdrawal can be processed.
• Minimum deposit and withdrawal amounts are listed on the Promotions page and are subject to change.
• If a suspicious transaction is detected, kisi time reserves the right to hold the payment pending investigation.

4 Bonus & Promotion Terms

Kisi Time offers a variety of bonuses and promotions. Each offer has its own terms, which are detailed on the promotions page. The general rules are:

• Wagering requirements apply to all bonuses. A specified amount must be wagered before any bonus winnings can be withdrawn.
• The same bonus cannot be claimed more than once. Each promotion applies one time only, unless otherwise stated.
• Winnings from bonuses cannot be withdrawn directly — withdrawal is only possible after the wagering requirements have been met.
• Kisi Time reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse or fraud is detected, the bonus will be cancelled.

To view all current offers, visit our Promotions Page Visit.

5 Gaming Policy & Fairness

All games on Kisi Time are conducted with complete fairness and transparency. The key principles of our gaming policy are:

• All game outcomes are determined by RNG (Random Number Generator) technology, which is regularly audited by an independent third party.
• Kisi Time is not liable for disconnections during gameplay. However, you may submit a complaint if a technical fault occurs.
• In Live Casino games, the dealer's decision is final.
• Kisi Time reserves the right to void the result of any round in which a technical error is detected.

6 Prohibited Activities

The following activities are strictly prohibited on Kisi Time and will result in permanent account closure:

• Using bots, scripts, or automated software to play games.
• Accessing or attempting to access another user's account.
• Attempting to bypass the platform's security measures.
• Creating multiple accounts to take advantage of bonuses.
• Using the platform for money laundering or any illegal purpose.
• Attempting to collude with other users to manipulate game outcomes.
• Spreading false claims or misinformation against the platform.

7 Account Closure & Suspension

Kisi Time may temporarily or permanently close an account in the following circumstances:

• For violations of the Terms and Conditions.
• Failure to submit the required documents for verification.
• If a suspicious or unusual transaction is detected.
• If the user requests self-exclusion.
• If your account has been inactive for an extended period.

Users may also request account closure at any time. All outstanding balances must be settled before the account is closed.

8 Responsible Gaming

Kisi Time believes in responsible gaming. We want every player to enjoy gaming as entertainment — not let it become an addiction.

• Deposit Limits: You can set daily, weekly, or monthly deposit limits for your account.
• Gaming Break: You can temporarily suspend your account for a set period of time.
• Self-Exclusion: You can suspend your account for an extended break.
• Reality Check: You can view your gaming time and spending details at regular intervals.

To learn more about responsible gaming, visit our Responsible Play Page page.

9 Privacy & Data Protection

Kisi Time treats the protection of your personal data as its highest priority. Any information we collect is used solely to deliver and improve our services.

• Your information is never sold or shared with third parties.
• Your data is stored using SSL encryption and advanced security measures.
• Your information may be disclosed to authorities where required by law.

For more details, visit our Privacy Policy Read.

10 Legal Matters & Liability

These Terms are governed by applicable law. Kisi Time is not liable for:

• Losses resulting from internet connection failures.
• Account issues resulting from the user's own negligence.
• Issues caused by disruptions to third-party services.
• Games being interrupted due to unexpected technical errors.

If a dispute arises, please contact our customer support team first. We take all complaints seriously and work to resolve them as quickly as possible.