RESPONSIBLE GAMING

Playing Responsibly at Kisi Time — Keep the Fun Within Limits

Kisi Time believes gaming should be a source of entertainment — not stress or problems. We want you to always play with a smile, stay well, and remain in control of your own decisions.

18+ Only
24/7 Support
Safe Environment

Our Responsible Gaming Commitment

How Kisi Time keeps your gaming experience safe and healthy

Age Verification

Kisi Time enforces strict age verification at registration. No one under 18 is permitted to open an account under any circumstances. This is not just a rule — it is our ethical responsibility.

Set a Deposit Limit

Set a daily, weekly, or monthly deposit limit to keep your budget on track. Kisi Time gives you full control over your spending.

Breaks & Cooldown

Take a gaming break of 24 hours to 30 days whenever you need one. During this period, you won't be able to log in to your account — it's entirely your choice.

Self-Exclusion Feature

If you feel gaming is getting out of control, you can exclude yourself from the platform for 3 months to 5 years using the self-exclusion option.

Session Time Limit

Decide in advance how long you'll play in a single session. Kisi Time's session timer will automatically alert you or log you out once that time is up.

Support & Counselling

If you ever run into trouble with gaming, our 24/7 support team is here for you. We also provide referrals to professional counselling.

Why Responsible Gaming Matters

Online gaming and betting can be a great source of entertainment — but they also come with responsibilities. Playing responsibly at Kisi Time means knowing your financial limits, taking breaks when needed, and not letting gaming become the central focus of your life.

Online gaming platforms are now widely used across Bangladesh. Most players enjoy them responsibly, but for some, gaming can develop into an addiction — leading to family, financial, and mental health problems. Kisi Time is aware of these risks and is committed to keeping all our users safe.

Responsible gaming is not a restriction — it is a way of life. When you play within your limits, gaming stays enjoyable. Kisi Time wants every gaming session to be fun and stress-free.

Keep in mind: Gaming is entertainment, not a source of income. If you lose, take a break instead of chasing losses — step back and make decisions with a clear head.

Recognizing the signs of problematic gaming

Certain signs can indicate that gaming is becoming a problem. Ask yourself these questions:

Warning Signs
  • Spending beyond your budget
  • Withdrawing from family or work
  • Chasing losses with bigger bets
  • Feeling restless when not gaming
  • Lying to keep gaming
  • Skipping sleep or meals
Signs of healthy gaming
  • Playing within a set budget
  • Taking breaks on time
  • Accepting wins and losses equally
  • Staying engaged with family and work
  • Treating gaming as entertainment
  • You can stop anytime you choose
If the warning signs apply to you — then don't wait. Reach out to Kisi Time support or use the self-exclusion feature. Asking for help is never a sign of weakness.

Kisi Time's Responsible Gaming Tools

Kisi Time gives you a set of practical tools to help you stay in control of your gaming. You can access them easily from your account settings:

Deposit Limit

Set a daily, weekly, or monthly deposit cap in advance to stay within your budget.

Loss Limit

Gaming will automatically stop once you have lost a set amount.

Session Time Limit

Set how long you want to play — the app will let you know when your time is up.

Cooldown Period

Take a break from gaming for 1 day to 4 weeks.

Self-Exclusion

Suspend your account for anywhere from 3 months to 5 years for a long-term break.

Gaming History

Track all your gaming activity and understand your own patterns.

Build healthy gaming habits

Healthy habits are the foundation of responsible gaming. Keep these points in mind before you play at Kisi Time and your experience will always stay enjoyable:

  • Set a budget: Set a fixed amount for gaming each month and don't go beyond it.
  • Don't chase your losses: Stay calm after a loss. Placing bigger bets to recover lost money is the biggest mistake you can make.
  • Set time limits: Decide in advance how much time you will spend gaming each day and stick to it.
  • Make time for other activities: Family, friends, sports — there is plenty of joy in life beyond gaming.
  • Don't play on impulse: Avoid gaming when you're angry, upset, or under the influence.
  • Don't play with borrowed money: Never gamble with borrowed money or funds that belong to someone else.
  • Don't treat gaming as a way to make money: Consistent income from gaming is not realistic — it is entertainment, nothing more.
Keep a positive mindset: Celebrate your wins and learn from your losses. Kisi Time's commitment to responsible gaming means always being honest with you.

How to self-exclude

If you feel you need a short break, follow the steps below:

1
Go to Account Settings

After logging in, click your profile icon in the top-right corner and select "Settings".

2
Open the "Responsible Gaming" tab

On the Settings page, look for the "Responsible Gaming" tab.

3
Select your break duration

Cooldown (1–30 days) or self-exclusion (3 months–5 years) — choose what works best for you.

4
Confirm

Confirm your decision. Once activated, it cannot be cancelled before the period expires.

5
Contact Support

Whenever you need help or have an urgent concern, the Kisi Time support team is always here for you.

FAQ

Not at all. Responsible gaming means enjoying gaming within healthy limits. Kisi Time wants you to play — just not in a way that affects other areas of your life. With the right budget and time boundaries, gaming is perfectly healthy entertainment.

Lowering your deposit limit takes effect immediately. However, increasing your limit requires a 7-day waiting period — this helps prevent impulsive changes you might regret. This rule is in place for your protection.

Your balance is fully protected during self-exclusion. Once your account is reactivated after the break, you can view and withdraw your balance as normal. Kisi Time never deducts anything from your balance during a break.

Start by having an open conversation with them. If you suspect a problem, let the Kisi Time support team know — we also offer self-exclusion assistance on behalf of third parties. Seeking professional mental health support is strongly encouraged.

Kisi Time requires age verification at registration. An account cannot be completed without verifying a national ID or passport number. On top of that, advanced algorithms are used to detect and disable suspicious accounts.

Need help?

If you or someone you know is struggling with gaming, use the support options below:

Quick Self-Check

If most of your answers to the questions below are "yes", it may be time to seek help:

  • Are you spending more than your set budget?
  • Do you feel restless when you're not gaming?
  • Have family or friends expressed concern?
  • Chasing losses with bigger bets?
  • Finding it harder to focus on work or studies?

Principles

  • Play for fun, not for income
  • Only bet what you can afford to lose
  • Take regular breaks and get some rest
  • Review your gaming history regularly
  • Don't hesitate to ask for help when you need it

Play Responsibly, Stay Happy

Kisi Time believes every player deserves to stay healthy and happy. Use our responsible gaming tools and play with enjoyment — within your limits, safely.

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